“CONTRIBUTION OF ELECTRONIC MEDICAL RECORDS SYSTEM ON QUALITY OF HEALTHCARE SERVICES DELIVERY AND PATIENT SATISFACTION.” (Record no. 16)

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control field OSt
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control field 20250723121705.0
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Transcribing agency Kepler
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Personal name Christian Amini
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Title “CONTRIBUTION OF ELECTRONIC MEDICAL RECORDS SYSTEM ON QUALITY OF HEALTHCARE SERVICES DELIVERY AND PATIENT SATISFACTION.”
520 ## - SUMMARY, ETC.
Summary, etc. The “adoption of Electronic Medical Records (EMR) systems has become imperative in modern<br/>healthcare settings, aiming to enhance service quality and patient satisfaction. This research,<br/>conducted at Kibagabaga Hospital in Rwanda, delves into the impact of EMR systems on<br/>healthcare services and patient experiences. The primary aim is to assess the influence of EMR<br/>implementation on the quality of healthcare services and patient satisfaction.”<br/>The research employs a mixed-methods approach, combining case study and cohort designs. The<br/>study population made up by staff members and daily patients that they receive which gave sample<br/>size of 156 participants using random sampling technique includes 60 healthcare professionals and<br/>96 patients at Kibagabaga Hospital. Data collection involves questionnaires, interviews, document<br/>reviews, and observations to provide a comprehensive understanding of EMR usage and its impact.<br/>The study reveals critical challenges in the implementation of EMR systems. Healthcare<br/>professionals encounter technical issues (50%), data security concerns (25%), and a combination<br/>of both challenges (75%). Patients report improvements in service speed (65%) yet face challenges<br/>in providing additional information (60%) and correcting errors in their records.<br/>To address the identified challenges, a robust solution involves prioritizing interoperability. The<br/>study finds that 100% of healthcare professionals face interoperability challenges due to a system<br/>that is not updated for it. The proposed solution emphasizes updating and integrating systems to<br/>facilitate seamless data exchange among healthcare providers.<br/>Governmental Intervention for Interoperability: Given the overarching interoperability challenge,<br/>it is recommended that the government takes a leading role in updating and standardizing EMR<br/>systems across healthcare facilities. Collaborative efforts can mitigate data fragmentation and<br/>improve care coordination.<br/>Continuous Training for Healthcare Professionals: To enhance efficiency and accuracy, continuous<br/>training programs should be implemented for healthcare professionals. This includes addressing<br/>technical challenges and ensuring a smooth transition to electronic record-keeping.<br/>In conclusion, this research sheds light on the multifaceted impact of EMR systems in healthcare,<br/>emphasizing the need for strategic interventions to overcome challenges and optimize the benefits<br/>of electronic medical records.
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Uncontrolled term Undergraduate
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Uncontrolled term SNHU
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Uncontrolled term BAHE
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Uncontrolled term Digital Repository
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Genre/form data or focus term Research Report
856 ## - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://drive.google.com/file/d/1wB_f68elcb05yASLOlAcnSUTpi95HbA7/view?usp=sharing">https://drive.google.com/file/d/1wB_f68elcb05yASLOlAcnSUTpi95HbA7/view?usp=sharing</a>
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Koha item type Computer Files
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    Dewey Decimal Classification   Not for loan Kepler College Kepler College 06/03/2025   KG 21035 06/03/2025 06/03/2025 Computer Files