Contribution of Logistic Practices on Business Operations Effectiveness A Case of Africa Global Logistics (AGL) (Record no. 9)

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control field 20250723120557.0
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Transcribing agency Kepler College
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Personal name Marie Chantal UMUTONIWASE
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Title Contribution of Logistic Practices on Business Operations Effectiveness A Case of Africa Global Logistics (AGL)
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Summary, etc. This research investigates the pivotal role of logistics practices in enhancing business<br/>operational effectiveness, focusing on Africa Global Logistics (AGL) in Rwanda. In a region<br/>where logistics inefficiencies can significantly hinder economic growth, the study highlights<br/>critical challenges such as prolonged delivery times, elevated operational costs, and customer<br/>dissatisfaction. Historically, companies have faced severe losses due to logistical delays, with<br/>Kenya Breweries Limited reporting a staggering KES 2.5 billion loss in 2017 alone. Although<br/>recent advancements have reduced delivery times to under three days, persistent inefficiencies<br/>continue to undermine these gains.<br/>Utilizing a case study and descriptive research design, data were gathered from a<br/>representative sample of 90 employees at AGL. Key findings reveal three primary obstacles<br/>affecting operational efficiency: 83.3% argued on limited logistics knowledge and developmentt,<br/>66.7% inefficient supplier relationship management to be a problem while the third problem<br/>identified is limited transportation equipment which is represented by 61.1%.<br/>The study emphasizes the contribution of logistics practices on business operation<br/>effectiveness such as modern ordering systems, diversified transportation methods, inventory<br/>management as essential for improving service quality and customer satisfaction. Additionally,<br/>fostering effective communication with customers is identified as crucial, with 66.67% of<br/>respondents advocating for enhanced engagement through social media and regular feedback<br/>meetings.<br/>The research offers strategic recommendations for stakeholders: include prioritizing<br/>employee training and development to address logistics knowledge gaps, exploring innovative<br/>strategies to improve transportation and supplier efficiency, and advocating for government<br/>support through flexible logistics policies and industry summits. Moreover, this study underscores<br/>the indispensable contribution of effective logistics practices to business success, illuminating<br/>pathways for continuous improvement in operational performance and customer satisfaction.
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Uncontrolled term Undergraduate
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Uncontrolled term SNHU
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Uncontrolled term BAMA
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Uncontrolled term Digital Repository
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Genre/form data or focus term Research Report
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Materials specified Click here
Uniform Resource Identifier <a href="https://drive.google.com/file/d/1mvwOZdQTPxfHkUuRvpaqIzfwz--de3aL/view?usp=sharing">https://drive.google.com/file/d/1mvwOZdQTPxfHkUuRvpaqIzfwz--de3aL/view?usp=sharing</a>
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    Dewey Decimal Classification   Not for loan Kepler College Kepler College 06/02/2025   KG22035 06/02/2025 06/02/2025 Computer Files